Portfolio-ready
Designed to scale across Serenity supported accommodation services.
Supported housing with control, care and evidence
Goldenhub RealtyOS
Secure operational platform for supported accommodation services.
Supported accommodation operations Council-ready evidence records Secure Serenity staff workspace Portfolio and document control
Live operating picture
LivePortfolio
WeeklySupport
HB/UCRent
AuditRisk
Support visit due
Secure document store
Weekly evidence
Support notes, plans, safeguarding and outcomes connected to each resident.
Rent clarity
HB/UC, arrears and landlord payment visibility built into daily operations.
Council-ready reports
Clear records for reviews, audits, commissioners and partners.
The Goldenhub Investments Ltd way
Every placement should have a clear story.
A home, a support plan, a rent position, documents, risk checks and outcomes all connected in one accountable operating model.
Referral
Capture source, support needs, eligibility and next actions.
Placement
Assign the room, tenancy, rent profile and landlord relationship.
Support
Log visits, safeguarding, risks, outcomes and evidence.
Reporting
Give managers, councils and partners the facts they need.
Choose your path
Support that speaks to every stakeholder.
Residents, councils, landlords and referrers each need a different view of the same trusted operating model.
Care and stability
Residents
A clearer route from referral to safe accommodation, with support notes, plans and documents kept together.
- Weekly support evidence
- Tenancy and document clarity
- Risk and safeguarding visibility
Connected platform
A single operating layer for housing, support and accountability.
Each part of the service is designed to connect, so staff can move from a referral to a tenancy, from a support note to a report, and from rent activity to management oversight.
Accommodation management
Properties, rooms, residents, repairs and documents structured around supported-accommodation delivery.
Support evidence
Weekly notes, support plans, safeguarding actions and outcome records in one auditable Serenity workflow.
Rent visibility
Rent ledger, HB/UC tracking, arrears signals, contracts and landlord payment information presented for early action.
Referral CRM
Referral sources, councils, charities, communication logs and follow-ups managed in a focused pipeline.
Compliance rhythm
Risk reviews, incidents, document checks and operational reminders made visible for staff and managers.
Executive reporting
Storyboards, BI reports and practical management views for operators, councils and stakeholders.
Why it matters
Less chasing. More evidence. Better decisions.
Without a connected model
- Referral details sit in inboxes.
- Documents are hard to locate.
- Support evidence is fragmented.
- Rent and risk signals arrive late.
With Goldenhub Investments Ltd
- Referrals move through a visible pipeline.
- Tenant, property and finance records connect.
- Support notes build an audit trail.
- Managers see live storyboards and BI reports.
Common questions
Clear answers for first-time visitors.
What does Goldenhub Investments Ltd manage?
Supported accommodation operations including residents, properties, support evidence, documents, rent tracking, CRM referrals, compliance and reporting.
Who is the ERP sign-in for?
The secure ERP is for authorised staff and administrators. Public visitors should use the contact details below for enquiries.
Can councils and partners get reports?
The platform is designed to support council-ready summaries, outcome evidence, compliance records and management reporting.
Contact
Need to speak to the team?
Supported Accommodation Services